What I thought was going to be short term storage turned into about 18 months storage. The team at TAXIBOX were unfailingly helpful and nothing seemed like too much trouble.
Unusually, I dealt with 'real' people who were always friendly and understanding of my changing circumstances.
The whole process was highly professional; they have it down to a fine art.
I can't recommend this company highly enough and will certainly use them again should the need arise.
Fantastic experience, the customer service was outstanding from Ty who went above & beyond to get the taxi box organised for me & I really needed a helping hand & some kindness at that time. Many thanks to Ty.
Delivery driver was wonderful too, a difficult experience was easier thanks to taxi box. Thanks Fran
Excellent company, excellent service. You can’t go wrong with these guys. If you need short or long term storage they are competitive price wise and very user friendly.
Thanks Taxibox. My new best friends.
Amazing service, super easy. Everyone knows the stress and mental toll it takes when moving. Danny made it seamless. Awesome guy, super friendly, he and the team at Taxi box eliminated all the drama and took care of everything. Love your work.
I was helping my sister relocate when her taxibox was delivered. The delivery driver, Nathan, was super friendly. He went over everything in fine detail. He was also well dressed and clean, which you don't see from delivery drivers too often 😬 I will consider taxibox Adelaide for my future storage requirements! Xx
Absolutely spectacular service. Eric was friendly, present, and professional. He showed me how everything works and made sure I was comfortable with every part of the process. He's also a fiend at Galaga. I would strongly recommend Taxibox.
Excellent service - taxi boxes arrived when they said they would and were picked up promptly, both on delivery and when getting our boxes back. Also were brilliant at working with our very busy street.
Most stress-free moving service I've ever used. Prompt, friendly and communicative, Nathan was a pleasure chatting to while he picked up my box. Will definitely be using this service on all future moves.
They were on time, good pricing, Delivered actually before time. Need to use your own pad lock for closing the Box. So it is secure, transparent and safe. Delivery Drivers and Sales/Admin Staff was polite and professional.
Thanks for your help.
What a great company to deal with. From the office staff to the personable and helpful operations staff this has been a stress free and efficient pick up, storage and delivery of my goods.
Thanks Taxibox you are number one on my list of best practice companies.
Highly recommended.
Moved local suburbs within Adelaide and TAXIBOX was the perfect solution to moving without the stress of loading everything you own in one day. Have used a competitor pod company previously but these slightly smaller boxes can be put in place with a forklift truck rather than a specialised crane do can fit inside carports/garages/tighter spaces.
Nathan (the delivery guy) was polite, informative and went the extra mile to show our truck obsessed boys the forklift and made their day. Would definitely recommend TAXIBOX in future.
Used TaxiBox a few times now and they have exceeded expectations every time. Great team to talk to in the call centre and the drivers are always friendly. Would recommend TaxiBox 10/10!
Excellent way to make the move across the city.
Quick, efficient and reliable.
Highly recommended
4 boxes ordered for a 3 bedroom house a month before the move.
Giving us plenty of time to pack everyday after work.
Kept all our belongings dry, secure and out of the house.
Keeping it easy to move around the house.
Big Thanks to my man Frank. Always a pleasure to see a smiling face.
Love your work TAXIBOX.
Taxibox is such an incredible service! The communication is amazing and they delivered in a timely manner every step of the way! Would highly recommend!
I'm having a re-delivery from Taxi Box soon and i thought I would need removalist to assist,so I booked them with TB. Happily I decided they wouldn't be required.
I contacted TB to cancell and was ABSOLUTELY delighted with their prompt reply regarding my refund.
Love your work Taxi Box.
I am beyond thrilled with the exceptional service provided by this company. Immense gratitude to the entire team for their seamless facilitation. A heartfelt shoutout to Nathan, an incredibly personable individual who goes above and beyond to ensure your needs are met. Having relocated frequently over the years, I regret not discovering this service sooner. Opting for Taxibox translates to substantial savings, both financially and in terms of convenience. The process is swift and impeccably orchestrated, with every aspect meticulously designed for online accessibility, including real-time tracking of delivery drivers. Gone are the days of uncertainty; Taxibox ensures a hassle-free experience from start to finish. Plus, obtaining additional packing supplies is a breeze, offered at a commendably fair price point unlike my prior experiences with other providers.
Interstate booking ( MEL-SYD)
First time using the service and I absolutely freaking loved it.
It’s simple and affordable way for moving between states. And the person who made the experience smooth was Frank.
Frank is amazing, friendly, cordial and helped a lot in arranging stuff.
Frank is delivering amazing customer service
Keep up the good work taxi box
Couldn't fault the process of my interstate move from Perth to Adelaide. Great communication, easy to follow website, payment procedures were straightforward and all the staff were helpful and friendly. Would recommend and use again.
We were moving house and taxi box provided a way to solve for the temporary storage. The service throughout the process was excellent. The delivery and pick were reliable. I love the live tracking app so you know when to expect drop off and pick up. Every person we had contact with whether it be via phone or the delivery on-site were all helpful and friendly. I highly recommend using a taxi box for your next move. Thank you!
I have found taxi box to be very professional always on time and if you need help they always here for you. The delivery driver nathan was exceptional in handling of the collection of the taxi. Also very Polite And took the time To explain to me things that I wanted to know it was no Imposition for him. The drivers have always turned up neatly Dressed. Always Very well.
Mannered and understanding of your situation. I found them to be wonderful with the placement of the box. Also ensuring that I would have. accessibility Of my driveway at all times, as well Taking the time to explain the display of loading the box.They are fantastic they have wonderful Deals that help you with wrapping Paper sticky tape padlocks and boxes.I would recommend them to anybody and I thank them for what they did For Me. And obviously I will use them again without a Second thought.Thank you Taxi boxing employees for your patience understanding and You're Wonderful attitudes.
I had to move quickly and broke my leg at the new place, all my gear was in storage for ages, they kept it no worries and delivered it when I was ready to get my stuff.
The thing I found the most interesting was how easily they could deliver and move the boxes, even when it was tricky as I had a lot of gear around
Moved from Canada and recently had our Box delivered. The customs process took a bit of time but overall an excellent experience. Everything looks to be in good shape and the delivery driver was fantastic!
The Taxibox delivery service was punctual. The driver on both occasions was friendly but professional. The price was good and nothing was damaged. Would highly recommend Taxibox to anyone needing storage.
What I thought was going to be short term storage turned into about 18 months storage. The team at TAXIBOX were unfailingly helpful and nothing seemed like too much trouble.
Unusually, I dealt with 'real' people who were always friendly and understanding of my changing circumstances.
The whole process was highly professional; they have it down to a fine art.
I can't recommend this company highly enough and will certainly use them again should the need arise.
Fantastic experience, the customer service was outstanding from Ty who went above & beyond to get the taxi box organised for me & I really needed a helping hand & some kindness at that time. Many thanks to Ty.
Delivery driver was wonderful too, a difficult experience was easier thanks to taxi box. Thanks Fran
Excellent company, excellent service. You can’t go wrong with these guys. If you need short or long term storage they are competitive price wise and very user friendly.
Thanks Taxibox. My new best friends.
Amazing service, super easy. Everyone knows the stress and mental toll it takes when moving. Danny made it seamless. Awesome guy, super friendly, he and the team at Taxi box eliminated all the drama and took care of everything. Love your work.
I was helping my sister relocate when her taxibox was delivered. The delivery driver, Nathan, was super friendly. He went over everything in fine detail. He was also well dressed and clean, which you don't see from delivery drivers too often 😬 I will consider taxibox Adelaide for my future storage requirements! Xx
Absolutely spectacular service. Eric was friendly, present, and professional. He showed me how everything works and made sure I was comfortable with every part of the process. He's also a fiend at Galaga. I would strongly recommend Taxibox.
Excellent service - taxi boxes arrived when they said they would and were picked up promptly, both on delivery and when getting our boxes back. Also were brilliant at working with our very busy street.
Most stress-free moving service I've ever used. Prompt, friendly and communicative, Nathan was a pleasure chatting to while he picked up my box. Will definitely be using this service on all future moves.
They were on time, good pricing, Delivered actually before time. Need to use your own pad lock for closing the Box. So it is secure, transparent and safe. Delivery Drivers and Sales/Admin Staff was polite and professional.
Thanks for your help.
What a great company to deal with. From the office staff to the personable and helpful operations staff this has been a stress free and efficient pick up, storage and delivery of my goods.
Thanks Taxibox you are number one on my list of best practice companies.
Highly recommended.
Moved local suburbs within Adelaide and TAXIBOX was the perfect solution to moving without the stress of loading everything you own in one day. Have used a competitor pod company previously but these slightly smaller boxes can be put in place with a forklift truck rather than a specialised crane do can fit inside carports/garages/tighter spaces.
Nathan (the delivery guy) was polite, informative and went the extra mile to show our truck obsessed boys the forklift and made their day. Would definitely recommend TAXIBOX in future.
Used TaxiBox a few times now and they have exceeded expectations every time. Great team to talk to in the call centre and the drivers are always friendly. Would recommend TaxiBox 10/10!
Excellent way to make the move across the city.
Quick, efficient and reliable.
Highly recommended
4 boxes ordered for a 3 bedroom house a month before the move.
Giving us plenty of time to pack everyday after work.
Kept all our belongings dry, secure and out of the house.
Keeping it easy to move around the house.
Big Thanks to my man Frank. Always a pleasure to see a smiling face.
Love your work TAXIBOX.
Taxibox is such an incredible service! The communication is amazing and they delivered in a timely manner every step of the way! Would highly recommend!
I'm having a re-delivery from Taxi Box soon and i thought I would need removalist to assist,so I booked them with TB. Happily I decided they wouldn't be required.
I contacted TB to cancell and was ABSOLUTELY delighted with their prompt reply regarding my refund.
Love your work Taxi Box.
I am beyond thrilled with the exceptional service provided by this company. Immense gratitude to the entire team for their seamless facilitation. A heartfelt shoutout to Nathan, an incredibly personable individual who goes above and beyond to ensure your needs are met. Having relocated frequently over the years, I regret not discovering this service sooner. Opting for Taxibox translates to substantial savings, both financially and in terms of convenience. The process is swift and impeccably orchestrated, with every aspect meticulously designed for online accessibility, including real-time tracking of delivery drivers. Gone are the days of uncertainty; Taxibox ensures a hassle-free experience from start to finish. Plus, obtaining additional packing supplies is a breeze, offered at a commendably fair price point unlike my prior experiences with other providers.
Interstate booking ( MEL-SYD)
First time using the service and I absolutely freaking loved it.
It’s simple and affordable way for moving between states. And the person who made the experience smooth was Frank.
Frank is amazing, friendly, cordial and helped a lot in arranging stuff.
Frank is delivering amazing customer service
Keep up the good work taxi box
Couldn't fault the process of my interstate move from Perth to Adelaide. Great communication, easy to follow website, payment procedures were straightforward and all the staff were helpful and friendly. Would recommend and use again.
We were moving house and taxi box provided a way to solve for the temporary storage. The service throughout the process was excellent. The delivery and pick were reliable. I love the live tracking app so you know when to expect drop off and pick up. Every person we had contact with whether it be via phone or the delivery on-site were all helpful and friendly. I highly recommend using a taxi box for your next move. Thank you!
I have found taxi box to be very professional always on time and if you need help they always here for you. The delivery driver nathan was exceptional in handling of the collection of the taxi. Also very Polite And took the time To explain to me things that I wanted to know it was no Imposition for him. The drivers have always turned up neatly Dressed. Always Very well.
Mannered and understanding of your situation. I found them to be wonderful with the placement of the box. Also ensuring that I would have. accessibility Of my driveway at all times, as well Taking the time to explain the display of loading the box.They are fantastic they have wonderful Deals that help you with wrapping Paper sticky tape padlocks and boxes.I would recommend them to anybody and I thank them for what they did For Me. And obviously I will use them again without a Second thought.Thank you Taxi boxing employees for your patience understanding and You're Wonderful attitudes.
I had to move quickly and broke my leg at the new place, all my gear was in storage for ages, they kept it no worries and delivered it when I was ready to get my stuff.
The thing I found the most interesting was how easily they could deliver and move the boxes, even when it was tricky as I had a lot of gear around
Moved from Canada and recently had our Box delivered. The customs process took a bit of time but overall an excellent experience. Everything looks to be in good shape and the delivery driver was fantastic!
The Taxibox delivery service was punctual. The driver on both occasions was friendly but professional. The price was good and nothing was damaged. Would highly recommend Taxibox to anyone needing storage.
Quick, efficient and reasonable pricing. I moved from Sydney to Melbourne and the team was easy to deal with and helpful if I needed to make any adjustments. Will definitely be using them in the future.
TaxiBox service was amazing. The team worked on time and very professional. They delivered my furniture very safe from sydney to perth. They had very good communication with me. The taxi box gives me a plenty of time to unload my staff. Highly recommended👍👍👍Sherry
Everything was seamless - ordering, payment delivery, pick up - highly recommend! All the staff we dealt with were super friendly and expert. Very impressed w this service.
Everything about this service is perfect. Customer phone support, communications and the ease of moving from state to state. I will definitely use taxibox again.
Good experience with customer services after booking Taxibox online. They will call you to double check if the services you have booked are right for your needs. On the delivery day, they will send you tracking link 30’ before they come. The delivery man I had today really polite and show me how to use the cover to prevent water come inside taxibox. Anyway I had good experiences so far.
Taxi Box arrived on time great service.
Only moved locally, but everything fitted in perfectly.
Would certainly recommend Taxi Box
Love your work TB
Thanks
Joe
Really happy with my Taxibox experience! Great communication, everything happened on time, and our stuff arrived exactly as I left it despite travelling ~2000 km. Great stuff 👍
Having used Taxibox on and off for many years now, our recent home renovation required three of them to store our belongings, new appliances & furniture. As always the process of visiting is seamless, staff in person and over the phone are always helpful and it's one of those services that make life so much easier.
Really happy with our taxi box experience. They are a little small for our full needs, but when a competitor couldn’t get a box there in time, we grabbed a taxi box and found the whole thing super seamless and easy. Forklift delivery meant it can go anywhere, online booking system super intuitive and effective, delivery arranged in a timely fashion. I’m not sure we could have used it for our whole move (and the lack of tie down points inside was a drawback), but for smaller jobs, highly recommend
Couldn’t fault the service from Taxibox from start to finish! The communication from staff in all departments as well as text updates on delivery, in transit and for collection was second to none. All of my items arrived in tact, the delivery was on time as promised, the collection at the other end was seamless, coupled with very competitive pricing, highly recommend using this service for any move small or large! Thanks Taxi box for making my move so easy!
Exceptional service was provided by the entire taxibox team from customer service organising access and redelivery, the warehouse manager who was exceptional and nothing was too hard and day of redelivery Alex provided exceptional and outstanding service ensuring the taxibox was delivered in a location that made it extremely easy to access thank you guys
Service was absolutely excellent, especially for an interstate move from an apartment building. Special thanks to Kieran who was so kind in communicating the changes to my move and what could be done. Containers were excellent, movers from Taxibox were lovely and the overall experience was so smooth and stress free. Thank you once again Taxibox, your hold music and customer service was amazing!
Taxibox is an excellent service. I had to get a second box at the last moment. The guys worked like Trojans to get as much of my stuff in as possible in the first. It was my miscalculation. The second box was delayed but Admin kept me informed all the way (thanks Sam). Again, removalists were friendly and efficient. The drop off and pick-up man was fast and made sure the boxes were level and secure. Overall, couldn’t fault any of the service I received.
Really easy to deal with TaxiBox. One standout is constant communication at every touch point. Delivery and Re-delivery was as smooth as ice. Thank you TaxiBox. Wouldn't hesitate using you again and referring friends, family and clients your way!
Good job !! On time both sides.
If possible improve on the plastic cover as it infringes while closing the door. One needs a step ladder or a tall stool to fix that, and one will have packed it inside already.
The box has wood plans which protrudes inside and eats some smooth space inside. Try re-designing box with absolutely clear space.
The $14 padlock, I wish TaxiBOX could have digital lock or lock on rent. Let TaxiBOX be flagship of sustainability. That padlock will now sit in a corner and rust, unless TaxiBOX considers to be sustainable and buys it back.
All good otherwise.
Probably the most efficient and stress-free services I've encountered. Also, with the added bonis of being so cost effective. Andrew was extremely helpful and communicated with me over the 2 days I had the boxes. The 2 deadlocks i had selected in my order did not show on the notes, however Andrew was more than happy to fix up the minor error when I showed the receipt. I will be recommending this service to anyone in need of storage or moving.
I cannot speak more highly of my experience with Taxibox. I had stuff in storage at a competitor in Melbourne and needed to ship it to Brisbane. The competition did not offer the service so I had a Taxibox delivered to them, unpacked and repacked into Taxibox and shipped to Brisbane. I spoke to the customer service team on at least 6 occasions and always found them friendly and accomodating of all changes. On the drop off days in both Melbourne and Brisbane, the drivers I had were super lovely, allowed a little more time and gave advice on how to pack etc. I would 100% use Taxibox again.
Initial contact was great. Fast but professional and communications excellent. While delivery a little later than expected it was still inside the window hours they gave me. Kept me informed all the way. Set up for delivery was smooth and efficient. Driver friendly. I’ll leave another review for removalists.
I recently used taxibox for a move from Melbourne to Sydney and it was amazing. I would recommend taxibox over any removalist. Not only was the communication amazing, it came on exact time frames provided. It was so easy and I wish I knew about it sooner! Was also wishing they did car transportation!
Thanks team!
My neighbor was getting some boxes so they could move and my kids were so excited to see the truck and forklift. We sat outside on the footpath watching the young man work and once he was finished he came up and gave my boys 2 trucks. He was so nice and he’s definitely a fantastic driver. HE NEEDS A RAISE!
I want to thank the team at Taxibox Perth - specifically Steve and Andy - for such a great experience.
I had, unfortunately, underestimated the number of taxiboxes I required to move, which subsequently meant that I needed to request additional boxes at the very last minute. However, the Taxibox Perth team were able to help me out to ensure that all the boxes (including the additional ones I requested last minute) were able to be sent together and arrive at the same time in South Australia.
The third party removalists that I had requested - Fabio and team - were also extremely efficient, and took care in packing my furniture into the taxiboxes.
Thank you again for making a hectic interstate move easier.
First class experience and great service from start to finish. Would highly recommend Drivers are very professional and very helpful on drop off and pick up
The service was very expensive and the packing service was absolutely appalling.
For a simple pack, store and move service I paid $1685 including packing materials, which was way more than I was expected and was quoted. When I ordered 2 Taxiboxes according to their website calculator it should have been more than enough, but alas it wasn't. I had to order a 3rd Taxibox to a separate address with enormous extra fees and they couldn't accomodate an urgent request for another box. They didn't offer any of the promotions or specials for their stuff up either. I had to give up all discounts.
The Removalist staff told me an item of furniture definitely "didn't fit" so I had to arrange for separate moving of this item. When I ordered the 3rd taxi box separately, I managed to fit this item in myself... They also didn't pack a large flat piece of plastic into the box first, instead requiring me to stuff it in after. They also left out all of the fragile items such as 2 large TVs, when I specifically requested that these be packed. Grrrr! I also spent a large amount of time repacking the 2nd Taxibox because they didn't stack it properly leaving a lot of extra space. They obviously were not skilled in packing and loved leaving me behind with fragile and large items to pack myself into another taxi box.
I want a refund for the extra fees I paid as a result of their stuff ups and mucking me around, making my move way more stressful than it already was.
When I answered their feedback call and gave them all this feedback I was told that I would be contacted back by management ASAP, but never received a call...
Seriously impressed with my Taxibox experience. I moved things from a competitors storage facility in Melbourne to my home in Brisbane and the experience was seamless. I had really lovely drivers on both ends who were super helpful and had to call customer service several times to ask questions or change booking times - every interaction was a 10/10 experience. I would absolutely recommend them to help with a move and will use them again.
The customer service experience at TaxiBox has been exceptional. The team there are clear, kind and very helpful when it comes to everything you need to know about moving, storing and relocating your prized possessions. 10/10 recommend!
Well everyone was friendly which is good and I eventually got all my stuff which is also good. But there was lots that was not good.
Firstly when I first wanted redelivery I said off street parking. Then when I realised the box would have to be there for days and I changed it to on
street, the reason being parking can be difficult in the street but it would be impossible to have a box in the driveway for days because many people need driveway access. When the box arrived the driver said it was booked
for off street and he didn't
have a trailer for it. In other
words the updated order
(which I spelt out clearly) had not been updated. Fortunately the driver decided to give me someone else's trailer as he was picking another one up later. Full marks to the driver!
Secondly, I had booked and payed for removalists the same day. They did not appear despite repeatedly calling taxibox to find out where they were. I was assured every time that they were on their way. However they didn't come on the day
Thirdly, I called early the next morning (today) to find out when to expect them. I called three times. Every time I was told the removalists would call shortly after, but they didn't. Eventually in frustration I called taxibox a fourth time and insisted they give me the removalists number so that I could call them. With the number I called them and a time was agreed. They came on time and did the job quickly and professionaly.
The fact that they were a day late was never explained and is unacceptable. Also I paid an extra $50 because of "short notice". This is unacceptable seeing that they were a day late. This is something that taxibox must take responsibility for. I don't know exactly where the system failed but it was a very frustrating experience
Thank you,
Jonathan Holman
From the moment I started the journey with TaxiBox it has been nothing but great! They have done all they can to make the process simple and convenient. Other companies have been stuffy or didn’t want to bother with me because I am on a hill. TaxiBox was kind and worked with me but against me. I will always call them only from this day forward ⭐️⭐️⭐️⭐️⭐️
RE: TAXI BOXI EXPERIENCE.
Hereby would like to Thank "Taxi Box" for an impeccable service, really a Top Notch Service. It's been a brilliant experience from the get-go in mid July 2023 (3 Boxes-Pick-up in Sydney), till the very end on 23. Jan 2024 (3 Boxes-Redelivery-Drop-Off in Perth). In between 6months of storage in Perth. No Hiccups, Not the slightest issues. Communication has been great, timing was accurate, people very friendly, pricing very competitive, no hidden fees, an absolute happiness.
I would not hesitate a second to recommend "Taxi Box" to others, simply put: a great company for moving/storage.
Regards, Mike.
Chris P was an excellent source of information and advice for our TAXIBOX needs. We were first time users and he made the experience very easy to complete. It was a pleasure working with him to fulfil our storage needs and the removalists were very well coordinated and exceptionally fast. There was no dilly- dallying they were working fast and smart in the loading an unloading of the TAXIBOXES. Would use TAXIBOX again without any hesitation. Thank you for your care and handling of our personal belongings.
TAXIBOX had incredible customer service and a great affordable product. Every interaction with the company was 5 stars. They dealt with our last minute changes and somehow managed to get everything delivered with a smile. Also! Nothing broke in our box from the move from Sydney to Melbourne. Would highly recommend!
Absolutely exceptional service every time. TAXIBOX must have a great work culture because the guys who drop off and deliver the boxes are always friendly, happy, polite, professional and know what they’re doing. Grant dropped my TAXIBOX off a couple weeks ago and manoeuvred it expertly into a tight spot. Today Sean picked up my TAXIBOX up and he made it look like it was gliding through the air and landing softly on a cushion of clouds.
Incredible skill, care, precision and deftness. A pleasure to watch and always a pleasure knowing that TAXIBOX is a genius concept and reasonably priced,
always reliable with brilliant service (customer service when calling could improve).
The only snag is the limit of locations.. TAXIBOX doesn’t have a depot on the Sunshine Coast. Hopefully soon.
Be cautious with scheduled taxi box arrivals. Left my elderly parents worried and anxious for a whole day waiting and didn't turn up until the following day. This lead to repercussions with moving furniture and moving dates. There was no communication throughout the day from them.
I even emailed with a complaint and no replies whatsoever. they aren't even compensated. Will not consider them in future.
Absolutely amazing delivery! Nathan was really friendly and communicative. We had a slight issue with where to put the boxes as the front lawn is a slight hill, and he was able to fix the problem within a few seconds! The organiser (Ronnie) was quick, effective, and communication was very smooth. The email detailing of what was to be expected was simple and yet a bit fun to read as well! I will be recommending this company to anyone who has to move and needs a storage company! Thank you all for your wonderful and quick service!
Overall easy & surprisingly friendly service!
Plus the website is great, modern and straightforward (playing tetris to earn discounts - I'm in! And the hold music is nostalgic gaming tunes). Booking was super easy with each step separate so not to confuse You.
Spoke to about 5-6 staff members across my enquiry, booking, transport and unloading process. All but 1 spoke as if they were a friend lending You a hand which was very comforting when moving interstate. It made the whole thing much easier and fun in a way.
My instructions were followed to the letter to unload in the driveway days prior to my arrival home, and same again at my destination in the correct spot whilst I was at work,
Only issue I had was the loop of the locking mechanism had broken off upon delivery (found the weld on the ground), so I was unable to lock it with a standard padlock. Being the weekend I couldn't contact Taxibox to ask for a replacement and I didn't have the time before travelling, so I managed to retrofit a flexible wire bike lock to keep the door shut, but soon after pickup I was called and told it the flexible lock was damaged in transit. So Taxibox said they could put their own lock on it until it was delivered and wouldn't charge Me the cutting fee. Leading up to delivery I was anxious that it would be delivered but I would not be able to open it since I didn't have the key (as Taxibox had replaced the lock with their own). Eventually confirmed they would leave the keys in the lock for Me upon delivery and it was a successful delivery, unload and pickup the next day.
It is a giant wooden box with a well made tarp strapped tightly around it, so plan for potential moisture since it's wooden/not air tight.
But I would definitely use Taxibox again! :)
Taxibox is an awesome completely worry free service. Stored an apartments worth of stuff intended for 2 months but ended up to be 3 years, delivered back yesterday, all just as we packed it, friendly helpful driver, came at the time they said and made sure the box access was right beside the gate. Will definitely use again and would recommend to anyone! 🤗
Taxi box was the best storage option for us! We moved overseas for 15 months and we got a taxi box delivered to our home and they took care of our belongings while we were away. Then, when we moved back to Australia, they sent the box to our new apartment and it was so easy to communicate with them, excellent service online, on the phone and with the drivers too. We booked 1 taxi box for our 1 bedroom apartment and it was enough space, we fit everything in it! 100% would recommend, it's way more affordable than storage units and great service!
What a great experience! Website is intuitive & easy to order. Prompt delivery. Great product range including insurance and packing options. They forgot by packing boxes & paper but was able to arrange prompt redelivery & rescheduled my pickup date at no cost.
Very happy with the service I received from Taxibox. Delivery and collection were both very easy and the people I dealt with were always very friendly and helpful.
Amazing service, I love how easy to book services, check info or change the date. The guy that dropped our boxes was so helpful and thourough. It would be lovely if the box a little bigger but I can fix my three bedrooms stuffs in 2 boxes with cheaper price compare to the others. So happy with the service and already recommended to my friends.
